Maeve Turner
Senior Coordinator
Jonas Reed
Field Engineer
Arjun Patel
Diagnostics Lead
Elena Morozova
Parts & Logistics
Tomos Evans
Safety & Access
Priya Shah
Customer Support
We focus on clear booking windows, tidy diagnostics, and practical fixes for everyday appliances. Visits start with brief checks, then a straightforward explanation of findings and options before any paid work begins.
Teams carry common parts for washers, dryers, fridges, freezers and cookers. If a return visit is needed, we schedule it promptly and keep notes simple—no jargon, just what matters for safe use and steady performance.
Read about our service
Washer & Dryer Check
£45 callout + parts if needed
Balanced spin issues, drain faults, door locks and routine maintenance. Includes quick hose and filter inspection with clear next steps.
Fridge & Freezer Visit
£55 callout + parts if needed
Cooling checks, door seals, fans and defrost systems. We note temperature behaviour and advise on layout for steady performance.
Cooker & Hob Safety Check
£49 callout + parts if needed
Element tests, control knobs and heat distribution notes. We flag ventilation considerations and everyday care for longer service life.
Small Appliance Rescue
£35 bench check
Toasters, kettles, microwaves and similar. Quick assessment and simple fixes where practical; we let you know if replacement is more sensible.
What areas do you cover?
Birmingham and nearby neighbourhoods. If you are just outside the ring road, we’ll confirm timing and travel before booking.
Do you carry common parts?
Yes—usual seals, pumps, thermostats and switches. Less common items are ordered and fitted on a follow-up visit if required.
How long does a visit take?
Most checks take around an hour. If a repair is practical on the day, we’ll outline the work and likely time before proceeding.
What should I prepare?
Clear access to the appliance and a brief note of symptoms or fault codes. Photos of labels or previous work can also help.
Can I get an evening slot?
Limited early-evening appointments are available on weekdays. We’ll offer the nearest options during booking.
Do you provide advice without a visit?
We can offer simple guidance by email for minor issues. For anything electrical or safety-related, an on-site check is recommended.
Sophie
“Clear explanation before any work and a neat fix on our washer. Handy care tips for filters and dosing helped a lot.”
Daniel
“Fridge now keeps steady temps; quick seal swap and guidance on shelf layout. Booking process was straightforward.”
Amina
“Helpful overview of cooker safety and ventilation. Notes were simple and we knew exactly what would happen next.”
Leo
“Tidy work area and clear communication. We got a short list of care habits to keep things running smoothly.”
Marta
“Evening slot worked well for us. The visit was unhurried and the follow-up email summarised everything clearly.”
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